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Quick tips

  • 1. Did your trial or subscription end? Customizations only show on active trials and subscriptions.

    2. Have you cleared your cache? In Chrome, open your site and right-click → Inspect. Then right-click the reload button and choose Empty Cache and Hard Reload.

  • 1. Check your Squarespace version: Spark Plugin support version 7.1, but not version 7.0.

    2. Check your Squarespace plan: Spark Plugin support the Business and Commerce plans, not the Personal plan.

Contact us

We are here to answer your questions

Iuno Ribeiro
Customer Care Specialist

Solomon Ekrebe
Software Developer

Rasmus Myhrberg
Founder

 Video tutorials

Transform your Squarespace site with our customization videos.

Getting Started with Spark Plugin

How to Animate Background Images

Spark Plugin Quick Installation Guide

Make Your Announcement Bar Stand Out

How to Add Hover Animations

Upgrading from Squarespace 7.0 to 7.1

Browse all videos