Need Help?

Contact us for any questions or inquiries. We’ll reply to you within 1 business day.

Quick tips

  • 1. Did your trial or subscription end? Customizations only show on active trials and subscriptions.

    2. Have you cleared your cache? In Chrome, open your site and right-click → Inspect. Then right-click the reload button ↻ and choose Empty Cache and Hard Reload.

  • 1. Check your Squarespace version: Spark Plugin support version 7.1, but not version 7.0.

    2. Check your Squarespace plan: Spark Plugin support the Business and Commerce plans, not the Personal plan.

Looking for features explanation?
Check our video tutorials.


Support Team

You’re never on your own. Whether you have a question, a technical issue, or need help setting things up, our support team is here for you. Different Spark Plugin specialists, each with their own expertise, are ready to help you get the most out of the plugin.

Iuno Ribeiro
Customer Support

Solomon Ekrebe
Software Developer

Rasmus Myhrberg
Founder


Video tutorials

New to Spark Plugin or just want to go further? Our tutorials walk you through everything, from installation and first steps to in-depth feature guides, so you can build with confidence.

Getting Started with Spark Plugin
Installation

Upgrading from Squarespace 7.0 to 7.1
Installation

Spark Plugin Quick Installation Guide
Installation

How to Animate Background Images
Feature

How to Add Hover Animations
Feature

Make Your Announcement Bar Stand Out
Feature